Trust – How to Build and Earn the Trust of Your Clients

Problems

New client had used several MSPs in the past with poor results

• Client tested us including test night and weekend calls
• Needed special SLAs and Alerting
• We made Mistakes!

Solutions

Our IP – Flight Software, made our MSP offering much more Appealing

• On Call Team – While we typically have a 30 minute SLA, our response time averages UNDER 1 minute!
• Convenience – Easily able to create precise and client specific alerting and reporting
• Honest and Straightforward – No Nonsense staff and administration means addressing and resolving mistakes QUICKLY – and NOT repeating them.

Does Your Team Need Assistance?

• Short term consulting, P+T, training – Designed to fit your need and provide actionable results
• 24×7 Managed Services – On Shore experts become your DBA and assist your team to ease your mind
• Security / Best Practices Review – Practical, real world answers to your data layer and data management problems