Don't Wait Until It Hurts: How HITRUST Certification Saved MedCore Solutions*
MedCore Solutions, a mid-sized healthcare services company, had been doing well for years. They provided software solutions to hospitals and clinics, helping with patient management and billing. Their products were good, their clients were happy, and everything seemed on track until things started changing.
More and more, MedCore found themselves losing out on contracts to their competitors. It didn’t take long to figure out why: their competitors had achieved HITRUST Certification. This certification has become the gold standard in healthcare, proving that a company can manage sensitive patient data securely and comply with strict regulations like HIPAA. MedCore had talked about getting HITRUST certified for years, but it always felt like something that could wait. After all, their security seemed fine, and they hadn’t had any major incidents.
But suddenly, “fine” wasn’t enough. Potential clients were starting to ask, “Are you HITRUST Certified?” And when MedCore had to say no, they were quickly crossed off the list. Contracts they thought they’d win went to competitors who had undergone the certification process.
Realizing they couldn’t afford to wait any longer, MedCore sought help from Soaring Eagle Data Solutions.
Soaring Eagle came in and did a full review of MedCore’s systems and security practices. They helped the company develop a plan to meet HITRUST’s requirements, from strengthening access controls and encryption to creating a more robust incident response plan. They didn’t just focus on the tech side. They also helped train MedCore’s employees, ensuring security practices were part of the day-to-day operations, not just something they did to pass an audit.
Within months, MedCore was ready for its HITRUST audit, and it passed. Almost immediately, things started to turn around. They stopped losing contracts to competitors, and new opportunities started opening up. HITRUST Certification became the key to showing clients they were serious about security.
Looking back, MedCore realized waiting had cost them business. They could’ve avoided losing out on valuable contracts if they had acted sooner. But with Soaring Eagle’s help, they were back in the game, more vital than ever.
The lesson? Data security is critical in healthcare, and HITRUST Certification is quickly becoming a must-have. Don’t wait until it’s too late. Let Soaring Eagle Data Solutions guide you through the process and prepare your company for HITRUST Certification before you start losing out like MedCore did.
*When discussing security and most other issues Soaring Eagle may change the names of their clients to protect their identities.
